To request a System form or publication, call the NYSTRS automated Hotline at (800) 782-0289.
Active Member Inquiries To speak with a NYSTRS representative, call (800) 348-7298 or (518) 447-2900 and use the following extensions.
General information: Ext. 6250
To request an estimate of your retirement benefit: Ext. 6020
To schedule an appointment in Albany or at a video conference site: Ext. 6100
For questions about prior service: Ext. 6030
To request a loan application, or check the status of an application or a balance: Ext. 6250. For other questions about a loan: Ext. 6080
To withdraw your membership: Ext. 6090
To report an active member's death: Ext. 6110
More information can be found at the NYSTRS website. We strongly encourage our members to register. To set up your MyNYSTRS account, you will need your NYSTRS number. It is found on your benefits profile.
CLICK HERE for DavisVision, our eyecare provider. DavisVision is available only for RVCTA members.
AFT PLUS Member Benefits
AFT PLUS is the name of the member benefit programs available to AFT members and their families. Many of the programs are provided through Union Privilege, the benefit arm of the AFL-CIO; others are unique to AFT and are coordinated directly through AFT PLUS. Explore the site and learn more about the savings and services available to you as a union member.
Click here to learn more about AFT PLUS Member Benefits.
